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AI MASTERCLASS

AI Agents and
Adoption

AI agents as a lever for growth, efficiency and competitive advantage.

For specialists, managers, IT, operations and innovation
Your challenges

AI agents are changing markets faster
than organizations can respond

01

Missed growth opportunities

Underestimating AI agents costs market share. Autonomous workflows and process management are growth drivers today. Without strategic adoption, speed and competitiveness are lost.

02

Untapped efficiency potential

Technology alone delivers no business impact. Without targeted adoption in processes, roles and mindsets, the efficiency and scaling potential of AI agents remains unused.

03

Lacking strategic positioning

Isolated pilot projects without governance deliver no ROI. The bridge between experiment and enterprise-wide value creation is missing, and with it the foundation for sustainable market positioning.

04

Competitive advantage erodes

The agent landscape evolves in months, not years. Without continuous adoption, organizations lose their competitive position, along with growth and margin potential.

Masterclass Content

What you will learn

Modul 1 Generative AI and Agent Fundamentals
+
Technological foundation for sound investment and technology decisions. Introduction to generative AI, ChatGPT and LLM functionality. Data protection aspects, solutions and workarounds. Myths, facts, limitations and hallucinations. Core concepts: LLM model, LLM system and system architecture. Differences between RAG and fine tuning. Access to applications in the context of enterprise architecture.
Modul 2 Identifying, evaluating and implementing use cases
+
Identify, validate and prioritize use cases with high efficiency and growth leverage. Validation methods based on value driver analyses. AI Agent Business Canvas. Creating human-like resources and personas. Creating and optimizing custom instructions. Building CustomGPT models with and without proprietary data.
Modul 3 Building AI Agents: Hands-on
+
From concept to productive automation with measurable efficiency gains. Interactive creation of own AI agents with direct feedback. Playground fundamentals, Assistant API, Threads and Function Calling. Function Calling example with Zapier. No-code applications: Zapier, Make, n8n, Microsoft Power Automate. Creating no-code automations.
Modul 4 Multi-Agent Frameworks and Integration
+
Scaling and integration into value chains as a lever for efficiency and competitive advantage. Application areas, benefits and limitations of multi-agent frameworks. Overview: CrewAI, Autogen, Swarm, ChatDev. Integration of AI agents into business processes: examples for functions, industries and processes. Deploying GPTs in professional environments.
Modul 5 AI Strategy and Adoption for Competitive Advantage
+
Enterprise-wide AI strategy for growth, market positioning and sustainable competitiveness. Strategy development and prioritization of AI adoption. AI readiness checks and measure prioritization. Project initialization, governance and target model. Identification and evaluation of use cases for generative AI. Impact on strategy, business model, processes and organization. EU AI Act fundamentals and compliance.
Your value

What you take away

01

Strategic Agent Competence

You evaluate the agent landscape along business impact, ROI and efficiency potential, and make technology decisions that strengthen your organization’s growth and market positioning.

02

Scalable Adoption

You have an implementation plan for how AI agents are introduced, governed and scaled across the organization, with KPIs for efficiency, value creation and competitive advantage.

03

Competitive Advantage through Practice

You have configured, tested and integrated your own agents into productive workflows. Practical experience that is translated into efficiency gains, growth and sustainable competitiveness.

Format & Details

At a glance

Duration
0.5–2 days as needed
Participants
Max. 30
Location
On-site/Online
Certificate
Yes

Scale AI agents across the enterprise?

Secure your spot in our next AI Agents and Adoption Masterclass.

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